Recommendations:
The reservation can be transferable and endorsable; however, date changes or cancellations will not be accepted.
In case of no-show, the traveler loses 100% of their reservation made. We do not make returns or reschedules, it is considered NO SHOW without the right to claim.
All travelers must bring their ID, immigration card or passport for the excursion.
It is strictly prohibited to approach the tourist unit carrying weapons, in an intoxicated state or with symptoms of having ingested alcohol or other substances.
Children up to 4 years old travel for free as long as they do not occupy a seat on board.
Minors traveling alone or in the company of people who are not their parents require a travel permit.
The seats are not numbered, they are chosen according to the order of arrival at the tourist unit.
The guide will leave the boarding place at the established time, so, in case of delay, the traveler must assume transportation to the next boarding, after prior coordination.
The cost of tickets to the places we will visit is subject to changes due to high season and/or holiday dates, so they could vary because they are entities other than the travel agency.
The times indicated in our itinerary are referential.
During the excursion, travelers must adhere to the schedule established by the guide in charge of the tour when visiting each place. If not, our staff has the authority to leave and continue with the tour.
In the event of any unforeseen contingency that occurs during the excursion, it is the traveler's obligation to obey the instructions of our staff in charge, otherwise it is their responsibility to ensure their safety and integrity. Nor will we make returns or assume extra expenses that this action may entail.
The travel agency is not responsible for refunds in the event that the traveler, for personal reasons or illness, does not attend or has to abandon the tour, nor for medical expenses due to pre-existing illnesses or those that develop during the excursion.
It is the traveler's responsibility to attend the excursion with the prior consent of his or her doctor if he or she suffers from any illness.
The traveler is aware that adventure sports have a certain level of risk, so they are optional and voluntary. The travel agency is not responsible for accidents that may occur when using these outsourced services.
The travel agency contracts transportation services that meet the highest quality standards; However, it is not responsible for accidents or contingencies that may arise using these outsourced services.
The boarding times and places may have some variations, which will be communicated up to one day before the excursion.
We are subject to climatic changes, if we cannot carry out an activity, it will be replaced by an alternate place, which will be coordinated between the guide and the travelers within the excursion. The replacement activity will be approved with the acceptance of the majority.
The excursion will be rescheduled when situations occur that threaten the life and integrity of our travelers and/or do not allow the development of the excursion, such as: landslides, overflows, road closures, social immobilization and any other cause that does not concern the company.
The travel agency is not responsible for lost or forgotten objects, nor for theft or damage that occurs accidentally.
In case of force majeure, the travel agency reserves the right to endorse your excursion while maintaining the contracted itinerary.
If travel insurance has not been contracted, any material loss or accident outside the tourist unit is the responsibility of the client.
The passenger accepts our terms and conditions at the time of making the purchase.
Rates will have an increase of S/ 20.00 per person for festive dates such as Easter, National Holidays and New Year's Day.